At S. M. & Co., we strive to provide our customers with a seamless shopping experience, including fast and reliable shipping. However, please note that shipping times may be subject to delays due to various events and holidays.
Shipping delays can occur as a result of unforeseen circumstances such as Covid-19 outbreaks, earthquakes, or other natural disasters. These events may impact the transportation and delivery networks, causing delays in the shipment of your order.
In addition, during holiday seasons, such as Christmas, shipping carriers experience a high volume of packages, which can lead to delays in the delivery process. While we work closely with our shipping partners to minimize any potential delays, we appreciate your understanding and patience during these busy periods.
Despite these potential delays, we are committed to ensuring that your order reaches you as quickly as possible. Our team processes and ships out orders within 2-5 business days, and pre-orders or longer-to-ship items are shipped within 5 to 8 business days after purchase.
Please note that S. M. & Co. is not responsible for any delays caused by the shipping carriers, including USPS or UPS. We also cannot be held liable for any lost, damaged, stolen, or incorrectly marked delivered items. However, if you encounter any issues with your order, please reach out to our customer service team, and we will do our best to assist you.
If you need to modify or cancel your order, please contact us as soon as possible. However, please be aware that once an order has been placed, it may not be possible to make changes or cancel it. We recommend referring to our return policy if you wish to return any items.
For any further inquiries or assistance regarding shipping, please don't hesitate to contact our customer service team at anasworldmarket@gmail.com. We are here to help and ensure that your shopping experience with S. M. & Co. is enjoyable and hassle-free.