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Frequently Asked Questions

Yes, we offer free shipping on all orders!
Shipping is 2-5 Business Days for items ready to ship. All other products (LTS) are 5 to 10 Business Days. For specific shipping requirements, please our Shipping Policy.
Unfortunately, once an order has been placed, it cannot be modified or canceled. If you have any issues with your order, please contact us and we will do our best to assist you.
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways including 4 payment installments. You can choose your preferred payment option during the checkout process.
We offer a hassle-free return policy within 14 days (30 days for holidays) from the date of delivery. If you are unsatisfied with your purchase, you can initiate a return or exchange following the guidelines outlined on our Returns page.
Certain types of items cannot be returned, including seasonal items, last chance items, worn items, and gift cards.
We are not responsible for lost, damaged, stolen, or misdelivered packages. If you encounter any issues with the delivery of your package, please contact the carrier directly.
You can easily contact our customer support team by visiting our Contact page. Our dedicated customer support team is available to assist you with any questions or concerns.
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